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QA / QC  POLICY

OVERVIEW

QUALITY

 

Do it right the first time. We commit to having in place QMS, which will be oriented on zero defects, to avoid rework and related additional cost; to provide exceptional service and reliability.

CUSTOMER SERVICE

 

We commit to understand the customer requirements and incorporate them into our processes to ensure customer satisfaction; to strive continuously to measure, monitor and increase customer satisfaction; meet and exceed their expectations. Our priority is to deliver projects on time in budget.

SAFETY

Safety is our priority. No harm to people and the environment.

CONTINUES IMPROVEMENT

 

We commit to continuously improve our processes to increase performance and customer satisfaction.

 

MATERIALS

 

Metta is committed to providing value for money using only suitable quality materials.

 

PERSONEL

 

Metta is an equal opportunity employer. Our organization provides quality workmanship by committed and trained personnel. Give all personnel adequate information and training to enable all tasks to be undertaken with a consistent standard of quality.

 

ETHICS AND COMPLIANCE

 

We commit to provide our services in a professional and ethically responsible manner, to obey local regulations in all relevant aspects.

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